1. What is the quality of your products?

We use only the highest quality materials. We use real wood for our cabinet doors, even the coloured doors are made of real hardwood maple. You can look around our multiple displays in our showroom, and see and feel the quality for yourself. We have been in business for over 45 years and many of our original kitchens are still standing to this day. While styles and trends may change over the years the quality of our products will live on.  

2. Are your cabinets made with MDF?

 ABSOLUTELY NOT!

MDF is not to our standard of quality, it has poor moisture and heat resistance. It would be the cheaper way but definitely not worth it!

3. What are your cabinet doors made of?

We use REAL wood for all of our cabinet doors, no matter the style, shape, or colour. If it’s a coloured door we use high-end hard maple(REAL WOOD). We can make you doors made out of so many woods including but not limited to Walnut, Rift Oak, Hickory, White Oak, Red Oak, Cherry, Alder, and knotted Alder. We have samples of so many cuts, types of wood, stains, and colours to help you choose.

FUN FACT: The colours and stains we use are custom made in our shop so ANYTHING is possible.

4. What if I like my current cabinets and just want new countertops?

Definitely! There is absolutely no problem with that. Upgrading to a beautiful new quartz countertop could be a total facelift for your kitchen! 

5. How long does it take to get just new countertops?

From the time you meet your designer and pick your product, you can have brand new Quartz countertops in as little as 2-4 weeks. 

6. How long does the full kitchen/bathroom renovation take?

Timelines vary but a general timeline for renovations from the time you sign off to installation with Quartz countertops takes approx. 8-12 weeks.

This depends on the size of the project.

7. Will my quartz countertops have a seam?

Quartz comes in slabs so we keep the slab size in mind during the design process and do our very best to avoid seams whenever possible. However, if we do need to have a seam we will always put it in a place where it’s the least noticeable and our seams are among the best in the industry.

8. What do I need to do to prepare for our renovation?

 Before the design meeting? Nothing. Please do not tear ANYTHING out before our meeting. Check out the top of this page “What to expect…” section for more info.

9. Which comes first? The kitchen design or the appliances?

You don’t need to know at our initial consultation but the selection of appliances goes hand in hand with the design process. In order to avoid unnecessary changes once your design is finalized, it is wise to identify the appliances you’ll be using early on. We may offer an alternative recommendation if a particular choice is not suited to your design or lifestyle/workflow. We have close relationships with a few appliance stores in town so we are able to work together to get the specs to ensure the best fit and design possible.  

10. Should I install my cabinets or flooring first?

99.9% of the time cabinets first then flooring.

We will definitely go over this in our design consultation though so don’t worry! 

11. Do you install the cabinets and countertops as well?

OF COURSE! Installation of your cabinetry and countertops plays a major part of the overall success of the project. Our professionally trained installers have been doing this for many years, they are a vital part of the quality product we are supplying. 

12. What are RTA cabinets? Do you do them?

Nope! We build everything from scratch per client so everything is custom.

13. What are laminate countertops?

Laminate countertops are made from layers of paper that are first painted with resin, then bonded together under pressure and high temps to form a thin, stiff sheet. That sheet is then glued to a wood substrate in the shop to make countertops. We have thousands of samples of laminate such as Wilsonart, Formica, Arborite, Pionite, and Nevamar in our showroom for you to see. 

There are pros and cons to laminate…

 Pros: it’s budget-friendly and has come a long way from the product you probably remember from the 80s and 90s in terms of durability and styles, now there are a lot of colours and designs to choose from which very much resemble stone. 

Cons: it’s just not nearly the quality of quartz or granite, as it is made of paper (in a game of rock paper scissors paper wins, but not in this case). It can wear in high traffic areas, is not that heat resistant, and can scratch of knives are used directly on them.

14. Are damaged laminate countertops repairable?

Unfortunately not. Chips, burns, cracks, rub marks, and scratches cannot be repaired. But we can help you find new countertops! 

15. What is Quartz?

Quartz is an engineered stone is a product and is one of the hardest minerals in the world. Pure quartz is combined with resins and pigments to create slabs that are strong, non-porous, and are predictable in style. Since it’s a manufactured product each slab is incredibly similar to the sample we have in store where granite and marble will have many variants, being natural. It is also a lot stronger than natural stone and easier to maintain. Budget wise quartz comes in many different qualities, some quartz is cheaper than granite, and some, more expensive. Come see our showroom we have an AMAZING selection of quartz to choose from to suit any style.

16. Can I put hot things on my granite or quartz?

Generally, stone and quartz are very heat resistant, however…. it really depends on HOW HOT we’re talking… a hot dish out of the microwave isn’t really a threat but a pot from the oven could cause damage. I always like to be safe rather than sorry and place really hot items on potholders designed to protect your countertops. 

17. Will quartz or granite chip?

Under normal use, it is unlikely that granite or quartz countertop will chip but just like any rock if you hit it hard enough on an edge it could chip or crack. Such occurrences are not covered under warranty but are often repairable, depending on the size of the chip/crack.

18. Is it crazy expensive to get a quartz backsplash?

It actually could be more affordable than you might have thought... Depending on the type of quartz as the prices vary substantially but the least expensive quartz could be very close in price compared to tile once you factor in the cost of the tile layer and products. Quartz backsplashes are great for cleanliness, are gorgeous, timeless, and just has that wow factor that would be ideal for resale.